At Friksa, customer care is at the heart of what we do. Whether you’re tracking an order, exploring our collection, or have questions about shipping and returns, our team is here to make sure you get clear and timely support.
Email Support
You can always reach us at support@stylectra.store.
We reply to all emails within 24 business hours.
To help us assist you faster, please include:
- Your full name
- Order number (if applicable)
- A short description of your concern
Customer Support Hours
Monday – Friday: 9:00 AM – 6:00 PM (Central Time)
Saturday, Sunday & Holidays: Closed
Messages received after hours are answered on the next business day.
Live Chat & Chatbot
Live Chat: Available during business hours on our website for quick assistance with orders, products, or policies.
24/7 Chatbot: Our automated assistant is available anytime to help with common questions like order tracking, shipping updates, and returns.
Order Help & Tracking
Once your order ships, you’ll receive a confirmation email with tracking details.
Still need help? Contact us with your order number and we’ll gladly assist.
Website Support
If you run into any issues while browsing or checking out, send us an email at support@friksa.store with a brief note or screenshot. Our technical team will resolve it quickly.
Stay Connected
Follow us on social media for the latest arrivals, special offers, and store updates:
Facebook: Friksa
Pinterest: Friksa
Contact Support
Business Name: Friksa
Business Hours: 9:00 AM – 6:00 PM (Monday to Friday)
Phone: +1 (706) 442-2159
Email: support@friksa.store
Business Address: 6445 Palm Island St, Dallas, TX 75241, USA
