Last updated: September 15, 2025

At Friksa, we are committed to offering a secure, convenient, and transparent payment experience for all our customers. This policy outlines the payment methods we accept and how we handle transactions.

Accepted Payments

Friksa accepts the following secure payment options for your convenience:

Credit Cards: Visa, MasterCard, American Express, Discover

Debit Cards: Visa, MasterCard

Any additional methods shown at checkout at the time of your order

All payments must be fully authorized at checkout. By completing your purchase, you confirm that you are the rightful owner or authorized user of the chosen payment method.

2. Payment Authorization

If your payment is declined, you will be notified by email and can retry using an accepted method.

Payment authorization is required before an order is confirmed.

Orders will be processed and shipped only after successful payment authorization.

3. Transaction Security

128-Bit SSL Encryption

Every payment transaction on Friksa is encrypted with 128-bit SSL technology to ensure that your personal and financial details remain private and protected.

Secure Socket Layer (SSL)

Our website uses Secure Socket Layer (SSL) protocols to establish a safe, encrypted connection between your browser and our servers. This prevents unauthorized access to sensitive information.

PCI DSS Compliance

Friksa follows the Payment Card Industry Data Security Standard (PCI DSS). All payments are processed by PCI-compliant providers, and raw card information is never stored on our servers.

Tokenization

Where applicable, card data is tokenized. This means sensitive details are replaced with secure tokens, ensuring your payment details cannot be accessed or misused.

4. Currency

All transactions on Friksa are processed in USD (United States Dollar).

Product prices displayed include applicable taxes unless otherwise specified.

5. Order Modification and Cancellation

Orders can be modified or canceled within 2 hours of placement. After this time, the order may already be in processing and changes may not be possible.

To request a modification or cancellation, please contact support@friksa.store

 as soon as possible with your order number.

6. Failed Transactions

If a transaction does not go through, please double-check your payment details and available balance before retrying.

If problems persist, contact your bank or card provider.

Orders are not processed until payment is successful. If funds were charged during a failed transaction, please contact support@friksa.store for assistance.

7. Refunds

Refunds for canceled orders or approved returns are always issued to the original payment method used at checkout.

Refunds are processed within 8 business days of approval.

If the refund does not appear after this timeframe, please reach out to us at support@friksa.store.

8. Fraud Prevention & Right to Cancel

Friksa may cancel any order suspected of fraud, unauthorized use, or policy violations.

In such cases, customers will be notified, and if payment has already been taken, a refund will be issued promptly.

9. Taxes & Fees

All listed prices include applicable state and local sales taxes for U.S. customers.

We do not charge hidden fees. The total shown at checkout is the final amount you will pay.

10. Chargebacks & Disputes

If you experience any payment or billing concerns, we recommend contacting us first at support@friksa.store

 before initiating a chargeback.

Our team is committed to resolving issues quickly and professionally to avoid unnecessary delays.

11. Subscriptions & Recurring Payments

Friksa does not offer subscription services or recurring billing.

All purchases made through friksa.store are one-time payments only.

Contact Support

Business Name: Friksa
Business Hours: 9:00 AM – 6:00 PM (Monday to Friday)
Phone: +1 (706) 442-2159
Email: support@friksa.store
Business Address: 6445 Palm Island St, Dallas, TX 75241, USA